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I host my own email newsletter. How do I avoid being labelled as spam?
by Tim Slavin
Start first with your newsletter publication. Make sure that all of
your email addresses have been acquired through double opt-in (your
visitor signs up on your website, receives an email confirmation, then
clicks on a link or visits your site to confirm their subscription).
Make sure you include unsubscribe information prominently on your
website and each newsletter. If someone requests to be removed, remove
them and confirm that they have been removed.
Next, you should make sure the content of your newsletter is useful
to your readers and that the title (the From address and the first part
of the Subject line) are the same for every email. This will help your
readers recognize your emails. You also should include at the top of
each newsletter a message that reminds the reader how they subscribed
and where your unsubscribe information is located (usually at the
bottom of the email).
You also should create test accounts at any ISP used by your
subscribers. For example, set up email accounts at Hotmail, Yahoo!,
MSN, AOL, Earthlink, and elsewhere then add those email addresses to a
test list. Before you send each newsletter, be sure to send it through
your test list then check those email addresses to confirm receipt.
If you have subscribers from AOL, be sure you understand how these
readers can whitelist your emails. AOL 8.0, for example, allows their
users to designate email senders as trusted senders. It's a small
button on the interface, and not so obvious. However, if you have lots
of AOL readers, and they're important to you, then you might send them
special instructions.
Finally, if your list grows large enough, and you think your risk
has increased for being blacklisted as spam, then I suggest you migrate
to an ASP (application service provider) solution. A good email ASP
will actively work to ensure their clients are on whitelists and off
blacklists maintained by key ISPs. They will also have a quarantine
policy that prevents you and other customers from emailing their
publications directly. While it is a hassle to wait a few hours to have
your publication sent, it does insure that a neutral human being
confirms that your publication and others are not spam.
Bottomline, you are the first line of defense against being labelled
as spam. Make sure your publications are consistent and easy to
unsubscribe from. If you host your own email newsletter on a shared
webserver, and your messages are blocked, you might be affected by the
activities of others who share your space. If that happens, or you just
want to get the best attention, consider using a reputable email ASP.
The article is reprinted solely with the permission of Tim Slavin, ReachCustomersOnline, and any further use or reprinting is not allowed.
Our credits to the source/author of this article:
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Author: Tim Slavin
Tim Slavin is the Publisher of ReachCustomersOnline.com, an online magazine that offers
free how-to internet knowledge for budget-minded businesses and the
designers, programmers, and others who support them. Tim and his wife run Red Horse
Communications, a writing and internet consultancy. Online since 1988,
Tim has done websites, email marketing, SEO, programming, and other internet
projects since 1995.
This article is taken from the ReachCustomersOnline.com website.
Further reprinting prohibited
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